Privacy Policy

1. Introduction

Fuente Funding Inc. ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through fuentefunding.com (the "Site"), why we collect it, how we use and share it, and the choices and rights available to you.

2. Scope & Who this Policy Covers

This policy applies to information collected on the Site and via related digital services we provide. It covers visitors, prospective clients, customers, partners, and users worldwide, including California residents and EU/EEA residents where applicable.

3. Information We Collect

We collect personal information you provide directly and information collected automatically. We group information into categories below:

Information you provide

• Contact details: name, email address, phone number, mailing address.
• Application-related data: property address, financial information (income, assets, employment), Social Security number (or last 4 digits) and other identifiers when you apply for a loan or request pre-qualification.
• Communications: messages, recordings of calls (if consented where required), emails, and other correspondence.
• Account credentials: username, password (if you create an account on our systems).

Information collected automatically

• Technical data: IP address, browser type, operating system, device identifiers, screen size, and language settings.
• Usage data: pages visited, time spent on pages, referring/exit pages, and clickstream data.
• Cookies and similar technologies: identifiers stored on your device to support functionality, analytics, and advertising controls.

Note: Because we operate as a mortgage broker and handle loan applications, we may collect sensitive financial information necessary to evaluate loan eligibility and provide services.

4. How We Use Your Information

We use information for the following purposes:

• To provide, operate, and maintain our services and process loan applications.
• To evaluate eligibility and underwrite loans, verify identity, perform credit checks and fraud prevention.
• To communicate with you about your inquiries, applications, status updates, and required documentation.
• To improve and personalize your experience on the Site (analytics, tracking preferences).
• To comply with legal, regulatory, tax and reporting obligations and law enforcement requests.
• To send marketing communications, where you have consented or when permitted by law; you may opt out at any time (see "Your Choices" below).

5. Legal Bases for Processing (EU/EEA Residents)

If you are an EU/EEA resident, our legal bases for processing personal data include:

• Performance of a contract (e.g., processing your loan application);
• Legal compliance (e.g., anti-money-laundering, tax reporting);
• Legitimate interests (e.g., fraud prevention, improving services) where those interests are not overridden by your rights; and
• Your consent for certain activities such as marketing communications or non-essential cookies, where we ask for it.

6. When & With Whom We Share Information

We may share personal information with:

• Affiliated service providers and vendors who help operate our business (e.g., credit bureaus, title companies, appraisers, escrow/closing partners, identity verification providers, document processors).
• Lenders, investors and capital providers involved in funding or servicing loans you apply for.
• Regulators, law enforcement, or other government agencies when required by law.
• Professional advisors and auditors as necessary to support our operations and compliance obligations.
• Third parties in connection with a merger, acquisition, sale of assets, or financing transaction (we will notify affected users where required by law).

We do not sell personal information for money in the traditional consumer marketing sense. If our practices change and we intend to "sell" or "share" personal information as defined under applicable laws, we will provide notice and the right to opt out where required.

7. Cookies & Tracking Technologies

We use cookies, web beacons, SDKs and similar technologies to operate the Site, analyze usage, and deliver content. Some cookies are necessary for Site functionality; others are for analytics or advertising.

You can control or delete cookies through your browser settings. For targeted advertising or analytics opt-outs, follow the instructions in your browser or use the opt-out links provided in our cookie banner (if any).

8. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and legal/regulatory requirements (for example, records related to loans and transactions are retained according to applicable financial recordkeeping rules).

9. Your Rights & Choices (including California)

California residents

If you are a California resident you have rights under the California Consumer Privacy Act (CCPA) and related state law, including the right to:

• Know what personal information we collect, use, disclose, and sell or share;
• Request deletion of certain personal information we hold about you (subject to exceptions);
• Opt out of the sale or sharing of your personal information, if applicable; and
• Not be discriminated against for exercising these rights.

Other rights (EU/EEA)

EU/EEA residents may have rights to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise rights, see "How to Contact Us" below. We will verify requests as required by law.

How to submit requests

To submit a request to know, delete, correct, or opt out (California), or to exercise other rights, please contact us using the contact methods in the "Contact Us" section below. If you are a California consumer, you may designate an authorized agent to make requests on your behalf (we may require verification).

10. Security

We implement administrative, technical, and physical safeguards designed to protect personal information. While we strive to protect your information, no electronic transmission or storage is completely secure; we cannot guarantee absolute security.

11. Children

The Site is not directed to children under 13. We do not knowingly collect personal information from children under the minimum age required by applicable law. If we learn we have collected a child's information in violation of law, we will take steps to delete it.

12. Third-Party Links & Services

The Site may contain links to third-party websites and integrate third-party services (analytics, payment processors, third-party widgets). We are not responsible for third-party privacy practices. Review the privacy notices of any site you visit.

13. Notices for California Residents — Additional Disclosures

In addition to the rights described above, California law may require specific disclosures about the categories of personal information we collect and the categories of third parties with whom we share information. For specific rights and to make requests, use the contact information below.

14. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the "Effective date" at the top and post the updated policy on the Site. Material changes will be communicated as required by law.

15. How to Contact Us

If you have questions, want to exercise your rights, or wish to request additional information, contact:

Fuente Funding Inc.
Address: 8000 Cypress Ln, Downey, CA 90241
Email: freddie@freddiefunds.com (please update this address in your system if you use a different support email)
Phone: 562-674-0707
Attn: Privacy Compliance / Data Subject Requests

When you contact us, we may require information to verify your identity before processing requests.